AI Voice Receptionist

What it does

Designs and tests an AI receptionist for your business line: it greets callers, understands why they are calling, answers only from your knowledge base, books on your calendar and hands off to a person when needed. Every call ends with a summary in your CRM.

When to use it

• You miss calls because of hours, volume or because you are with a client.
• Callers ask the same questions over and over.
• You want appointments to land on the calendar without anyone typing them in.

Steps

1. Gather the knowledge base: services, hours, service area, policies and FAQs.
2. Write the script: greeting, disclosure that it is an AI assistant, qualifying questions and close.
3. Set guardrails: what it never answers and when it transfers or takes a message.
4. Connect calendar and CRM to book and log the summary.
5. Run test calls with hard cases and fix what breaks.
6. Go live only with your approval, with a weekly review of recordings.

The skill

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Works with